Return Policy

Our Commitment to You

Building trust through transparency and accountability

At Giftsfrshopai, we are dedicated to delivering exceptional website development services that exceed your expectations. Your satisfaction is our top priority, and we stand behind every project we create.

This Return Policy outlines our commitment to ensuring you receive the quality and value you deserve from our web development services. We believe in transparent communication and fair practices throughout our partnership.

Understanding Digital Services

Custom website development as a specialized service

Website development services are custom digital creations tailored specifically to your business needs. Unlike physical products, our services involve:

Custom Design

Unique visual concepts created exclusively for your brand

Development Work

Hand-crafted code and functionality built to your specifications

Professional Time

Dedicated expertise from skilled designers and developers

Refund Eligibility and Process

Clear guidelines for service satisfaction

Before Work Begins

Full Refund Available: If you cancel before we begin work on your project, we will issue a complete refund of your deposit within 5-7 business days.

During Design Phase

Partial Refund Available: If you are not satisfied during the design phase, we offer revisions within your package limits. If we cannot meet your needs, a partial refund will be issued minus completed work.

During Development

Milestone-Based Assessment: We evaluate refund requests based on project milestones completed. Our goal is fair resolution that reflects work invested while prioritizing your satisfaction.

After Project Launch

Support Period Included: All packages include post-launch support. We address issues and make necessary adjustments during this period at no additional cost.

Revision Policy

Getting your website exactly right

We understand that achieving perfection requires collaboration and refinement. Our revision policy ensures you have opportunities to provide feedback and request adjustments:

S Starter Package: 2 Revision Rounds

P Professional Package: Unlimited Revisions

E Enterprise Package: Unlimited Revisions

Note: Revisions refer to modifications within the original project scope. Significant changes to project scope may require additional discussion and pricing adjustments.

Special Circumstances

When unique situations arise

Technical Issues

If your website experiences technical problems due to our development work, we will resolve them at no charge during and beyond the support period included in your package.

Communication Breakdown

If project delays occur due to lack of communication from our team, we will work with you to find a fair resolution that may include deadline extensions or partial refunds.

Unforeseeable Events

In cases of force majeure or extraordinary circumstances affecting either party, we will negotiate in good faith to reach a fair resolution for all involved.

How to Request a Refund

Simple and transparent process

If you believe you are eligible for a refund based on this policy, please follow these steps:

1

Contact Us Directly

Email us at info@giftsfrshopai.world or call +1 (512) 555-6729 to discuss your concerns.

2

Provide Project Details

Share your project information, concerns, and reasons for the refund request so we can review your case thoroughly.

3

Review Process

We will review your request within 2-3 business days and schedule a call to discuss potential solutions and next steps.

4

Resolution and Processing

If approved, refunds are processed within 7-10 business days to the original payment method used.